An item is a cardboard or plastic box, a Livible container, a piece of furniture, a snowboard, a piece of luggage, etc. A typical bed would be two items, a mattress and a box spring. A typical couch would be one item (including cushions) but a sectional would be multiple (smaller) items. Each item gets a label for tracking purposes with a unique number. An item is not the contents inside the box (eg, shoes or holiday lights). 

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